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UMS

PowerConnect™ provides full suite of capabilities in its Unified Messaging product. Facilities are available as separate building blocks so that you can enable what you want, without paying for what you don’t want. Each object packages one set of functionality completely. The objects packaged by PowerConnect™ are discussed below. In a speech-enabled solution, all voice menus provided internally by PowerConnect™ automatically become speech-enabled.

Voice messaging.
These building blocks allow callers to leave voice messages for recipients, and allow recipients to receive their messages.

• All voice menus for leaving messages and retrieving them are pre-built (including voice files), reducing deployment time to a fraction. In a manner characteristic of PowerConnect™’s versatility, numerous variations of these menus are available for you to choose the one that serves your needs the best.

• Message handling capabilities are built in. Once a caller leaves a message, it is automatically managed until it finds its way to the recipient:
   

  • The message database can be hosted in a variety of database formats, including popular Oracle and SQL Server
    

  • Messages can be delivered through e-mail or can be kept for the recipient to call in, or the recipient can be called. The file attached in an e-mail can be in a variety of voice formats. While in transit, voice messages are stored on disk in space-optimized formats
    

  • The building block is suitable for deployment both in enterprise and TELCO environments.
    

  • Automatic message handling can be disabled, and the recorded message can be available in a file instead of custom applications.
    

  • Numerous notifications methods are possible
     

Inbound fax server.
These building blocks allow callers to send fax messages for recipients, and allow recipients to receive their faxes. The object is very similar to voice messaging except that instead of voice this object receives faxes from the callers, and:

• All fax senders always have a few words to say about the fax. These results in scribbles on cover pages all the time. PowerConnect™ allows callers to record a voice message before sending the fax. The two messages - voice and fax are delivered to the recipient together. No more scribbling on the cover page! It is these thoughtful and immensely useful features that make PowerConnect™ so irresistible.
   

Outbound fax server.
Allows people to send faxes from the comfort of their desktop computers. There is no need to take prints, or stand by the fax machine while it dials and sends. Enough has been said in the industry about the return on benefit of this product, but rarely has a product served outbound fax needs so comprehensively. Here is how it works:

• From the application where you created your document, fire a print to a pre-installed PowerConnect™ printer.
  

• Fill fax recipient information. Choose from the enclosed address book
  

• Press Send.
  

The PowerConnect™ Server dials and sends those faxes in turn, and keeps you notified about the progress of your document in the system
 

E-mail on phone and fax.
Want to access your e-mails while on the move? This is the product of choice then. Using the PowerConnect™ E-mail-on-Phone object, callers can:

• Call in, authenticate themselves and listen to their e-mails spoken out to them. Header information of each message is spoken before the subject line and the body of the message. Before speaking each message, PowerConnect™ retrieves them from the e-mail server and converts the text to voice using the preferred engine.
  

• Callers can reply, forward, delete, send new e-mails through speech
  

• In many instances, attachments can be spoken to the caller as well.
  

• Finally, using PowerConnect™ E-mail on fax sub-object, callers can receive their e-mail message or attachment through a fax.